Shipping policy

Last updated: 25 July 2026

We deliver to every district and thana in Bangladesh.

1. Delivery timelines

  • Inside Dhaka city: 1 to 3 working days
  • Dhaka suburbs (Narayanganj, Savar, Ashulia, Gazipur, Keraniganj): 2 to 4 working days
  • District level: 3 to 5 working days
  • Thana and upazila level: 4 to 7 working days

Working days means Saturday to Thursday, excluding public holidays.

Any order placed after 3 pm is counted as an order of the next working day.

2. Delivery charge

  • Inside Dhaka city: BDT 70
  • Outside Dhaka: BDT 150

You will see the final charge at checkout.

3. Who delivers your parcel

Depending on your area, your parcel is delivered by Pathao Courier, Bahok, or our own in-house delivery team.

Across much of Dhaka city we deliver with our own team. This gives you two advantages: your parcel arrives faster, and your phone number and address never pass to any third party.

4. Order confirmation

After you place an order, our team will contact you by phone, SMS or WhatsApp to confirm it. Only after confirmation is the parcel packed and handed to the courier.

If we cannot reach you after two attempts, the order will be treated as cancelled. So please give a correct and active phone number when ordering.

5. Payment

  • Cash on delivery: receive the parcel, check it, and then pay
  • Advance payment: you may pay by bKash, Nagad or card if you prefer

In line with the Digital Commerce Operation Guidelines 2021, for any product that cannot be handed over to the courier within 48 hours, we do not take more than 10 percent as advance.

6. Tracking your parcel

If sent via Pathao or Bahok: you will receive a tracking number by SMS once the parcel ships.

If delivered by our own team: there is no tracking number, but we will call you before the rider sets out.

At any time, just send us your order number on WhatsApp and we will tell you the status.

7. Your right to inspect the parcel

You are welcome to open and inspect the parcel while the rider is still present. If the product is wrong, broken or expired, hand it back at that moment and you pay nothing at all.

Full details are in our Refund & Return Policy.

8. Incorrect or incomplete address

If a parcel is returned because of an incorrect or incomplete address, the courier charge for re-sending it will be payable by the customer. Please double check your address when ordering, particularly the house and road number.

9. If delivery is delayed

  • Where the delay is on our side, we will inform you in advance and you may cancel the order if you wish
  • Where an advance payment has been made and we fail to deliver within the timeline set by the guidelines (5 days within the same city, 10 days to a different city or village), the full amount will be refunded through the same channel
  • Where delivery becomes impossible due to force majeure (natural disaster, strike, political unrest, transport shutdown, government restriction), we will inform you within 48 hours and refund within 72 hours

Style Maniacs
Orchard Point, Shop No. 218, Dhanmondi, Dhaka 1209, Bangladesh
Email: digitaldesk.stylemaniacs@gmail.com
Phone and WhatsApp: +880 1682 840085